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AfterCGI Sliding Glass & Patio Doors in West Palm Beach: What to Know First
CGI sliding glass and patio doors in West Palm Beach can almost always be repaired rather than replaced, and most jobs are done in a single visit. We’re an independent CGI service provider, which means we work on your doors without being tied to factory pricing or replacement-first quotas. A typical CGI slider repair runs between $195 and $650 depending on what’s worn out, and a full door replacement usually lands between $2,800 and $6,500 installed.
This page is for West Palm Beach homeowners who already own CGI doors, or are considering them, and want straight answers about what breaks, what it costs to fix, and who in this city actually knows the product. If your door is dragging, leaking, or refusing to lock, call (561) 660-9539 and we’ll walk you through what you’re likely dealing with before we ever schedule a truck.
How CGI Products Fail - and How We Fix Them
CGI builds a genuinely tough door. But West Palm Beach heat, salt air, and daily use find the weak points in any sliding system. Here’s what we see most often on CGI sliders and patio doors in this market:
- Roller failure on older CGI 800 Series sliders. The original nylon rollers wear flat after 8 to 12 years of daily use, especially in pool-facing doors where sand and fine debris grind into the track. The door gets heavy, then it starts jumping the track. We replace the rollers with stainless-steel bearing assemblies that outlast the originals, and we clean and realign the track while we’re in there.
- Lock misalignment on CGI Estate Collection hinged patio doors. The multipoint lock bars drift out of alignment as the slab settles, which is a West Palm Beach reality in neighborhoods like Flamingo Park and Northwood Hills where homes sit on shifting sandy soil. The handle turns but the bolts won’t throw. We re-square the door panel and adjust the keepers rather than replacing the hardware, which saves hundreds over a factory lock set.
- Weep-hole blockages causing interior leaks on CGI sliding glass doors. This one catches people off guard because CGI’s drainage channels are narrower than most, by design, for impact ratings. Pollen, mulch dust, and gecko debris plug them within a few seasons. Water pools in the track, then spills over the interior lip during a heavy summer storm. The fix is mechanical clearing plus a track-vent modification that keeps the holes clear longer. Not something you’ll find in CGI’s installation manual.
- Interlock seal failure on CGI 900 Series sliders. The center interlock where both panels meet has a rubber gasket that flattens over time, particularly on west-facing doors that bake in the afternoon sun. You’ll feel a draft, hear traffic noise, or see light through the center seam. We replace that interlock gasket with a higher-durometer material that holds its shape in Florida heat better than the original spec.
- Header sag on wide CGI sliders, usually 12-foot openings. We see this consistently in West Palm Beach homes built in the 1990s and early 2000s where the original header wasn’t engineered for the weight of a full impact-rated CGI assembly. The door binds at the top, the panel scrapes, and eventually the lock won’t engage. We correct the header, re-shim the frame, and reset the panel. It’s a structural repair, not a hardware swap, and it’s why a “cheap slider fix” sometimes isn’t cheap.
Our CGI Sliding Glass & Patio Doors Process
Every CGI job gets the same methodical approach, whether it’s a roller swap or a full re-square of a 12-foot opening. Here’s how it works from the first call:
- 1
You call (561) 660-9539 and talk to a live person. No answering service, no voicemail tree. You’ll describe what the door is doing, and we’ll tell you honestly whether it sounds like a same-visit fix or something that needs a longer look.
- 2
We schedule the diagnostic with no trip charge in our home county. Our technician arrives in uniform, background-checked, with a truck stocked for CGI work specifically. You’ll know who’s at your door before you open it.
- 3
We inspect the full door system, not just the broken part. On a CGI slider that means rollers, track, interlock, weep holes, lock alignment, and header integrity. We check what caused the failure so we’re not back in six months chasing the same problem from a different angle.
- 4
We quote the repair before we touch anything. You’ll see the line-item price, the parts we’re using, and whether they’re OEM from CGI or a higher-grade aftermarket equivalent. You approve it first. There’s no open-ended hourly billing.
- 5
We fix it, test it, and clean up. The door gets cycled 20-plus times, the lock gets thrown repeatedly, and we run water across the track if there was a leak component. The work area looks like we were never there.
- 6
It’s done right, or we come back. That’s the Done Right Promise. My name’s on the truck. That means something.
What CGI Sliding Glass & Patio Doors Costs in West Palm Beach
Here’s the honest math on what West Palm Beach homeowners should expect to pay for common CGI sliding glass and patio door work:
- Roller replacement on a standard 6-foot CGI slider: $195 to $340
- Interlock seal replacement: $140 to $260
- Lock realignment or multipoint hardware adjustment: $180 to $320
- Weep-hole clearing with track-vent modification: $120 to $220
- Header correction and full re-square on a wide opening: $900 to $2,200
- Complete CGI slider replacement, installed: $2,800 to $6,500 depending on size, glass package, and frame finish
What moves the price: door width, whether the frame is salvageable, how far the header has sagged, and whether you need impact glass that matches your existing CGI rating. If you have a written estimate from another company, bring it. We’ll give you a free second opinion, and our quote stands on its own. Call (561) 660-9539 for a free estimate on your specific door.
Why West Palm Beach Homeowners Call Winslow Windows & Doors for CGI Work
We’ve been doing this in West Palm Beach since 2011, and Ed Winslow has been working on Florida doors long before that. He grew up in Northwood Hills, where half the houses still have the original sliders fighting for their lives, and he’s been the guy neighbors call when hurricane prep starts and their impact doors suddenly won’t close. We’re not a franchise, not a lead-buying call center, not a national chain that sells ten different brands a day and specializes in none of them.
What that means for your CGI door: a technician who knows when a roller is shot versus when the header is the real problem. A live person answering the phone at (561) 660-9539 no matter when you call. A published address and license number, so you know exactly who you’re dealing with. And if your CGI door can’t be saved, we’re also authorized installers for PGT, CWS, ES Windows, and ECO Window Systems, so we can match your opening with a door that performs just as well. The one down the road.
FAQs
We do, and we’ll handle the interaction carefully. CGI’s warranty covers specific component failures for a defined period, but labor and service call fees usually aren’t included. We can do the diagnostic, document the wear, and provide the documentation you need if a warranty claim is appropriate. If the part isn’t covered, we’ll quote a repair that makes sense rather than pushing a replacement.
Both. For critical components like lock hardware and glass assemblies, we source OEM from CGI whenever it’s available. For wear items like rollers and interlock gaskets, we often use aftermarket parts that outlast the originals in West Palm Beach conditions. We’ll tell you exactly which one we’re using and why before we install anything, and we stand behind the work either way.
Replace it if the frame is corroded through, if the glass is compromised and out of code, or if the header has pulled so far that every repair is a temporary bandage. Repair it if the door is solid but dragging, leaking, drafting, or not locking. We’ll give you an honest answer in either direction, and we’ll show you the evidence for it. Call (561) 660-9539 and we’ll help you make the call without the sales pitch.
A live person answers the phone 24/7, so you’ll get a real answer the moment you call. For broken locks, dragging doors, and drafty seals, we can usually have a technician out within a day or two depending on our schedule. If your door won’t close or secure at all, that’s a security issue, and we’ll make your call a priority. Call (561) 660-9539 and we’ll lay out the soonest we can be there.
Written by Ed Winslow, Owner, Winslow Windows & Doors at Winslow Windows & Doors, serving West Palm Beach and nearby areas.
Six Reasons Homeowners Choose Winslow Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.